FAQ
- What do I need to do to use JCPL's computers?
- Does the library have free Wi-Fi Internet access?
- How do I obtain a library card?
- What is my PIN?
- What if I forget my library card?
- How do I access my account online?
- How do I place an item on hold?
- How much does it cost to photocopy or print?
- How can I reserve a study room or meeting room?
- Does JCPL have downloadable audiobooks?
- Do you provide Homebound Services?
What do I need to do to use JCPL's computers?
Patrons must have a valid JCPL card in order to use Internet-capable computers, except for research computers. Guest cards may be available with proper ID.
To use JCPL's Internet-capable computers:
- Find an available computer.
- On the Welcome Screen,
- Enter your entire library card number without spaces (found on the back of your library card beneath the barcode.)
NOTE: It is against library policy to log on with someone else's card.
- Enter your PIN (the last 4 digits of your library card number, unless you have changed it).
- Click OK
- Enter your entire library card number without spaces (found on the back of your library card beneath the barcode.)
- Read the Computer Use Policy and click Accept the Policy, if you understand, or Cancel, if you have questions.
Click on the icon at the bottom of the screen to start the desired program or choose the JCPL databases icon on the desktop to access our electronic resources. - Each session is one hour. The session timer will keep track of your time on the computer and will give you warnings as you get toward the end of your session.
- If you need more than an hour and there is no one waiting to use the computers, you can let your session expire and sign back on. Please save your work on a portable storage device before your session expires. Ask at the reference desk if you would like to purchase a CD or USB flash drive.
- If people are waiting to use the computers, and your session is over, your computer will be assigned to the next person on the waiting list.




